SHIPPING POLICY
We strive to provide our customers with a hassle-free and efficient shopping experience. Our shipping policy ensures timely delivery of your orders and complete customer satisfaction.
HANDLING TIME
All orders placed on our website are processed within 1-2 business days from Monday to Friday. Orders placed on weekends or holidays will be processed on the next business day.
TRANSIT TIME
We aim to deliver your orders as quickly as possible. Domestic orders are usually delivered within 3-8 business days (Monday to Friday) after the order has been processed. However, please note that delivery times may vary depending on your location, weather conditions, and other unforeseen circumstances.
Where We deliver:-
Currently, we only ship within Australia. We do not ship to international destinations at this time.
SHIPPING FEE
We are offering weight based shipping for all orders.
This policy sets out details of delivery for your online purchases. If you require clarification or have any questions please contact on 1300 6099 88 or email us on info@emobilityshop.com.au
Estimated Delivery Charges:-
| Route | Local | Interstate | Remote |
|---|---|---|---|
| Small | $12.95 | $12.95 | $12.95 |
| Medium | $21.95 | $29.95 | $29.95 |
| Large | $29.95 | $29.95 | $39.95 |
| X-Large | $50.00 | $50.00 | $50.00 |
Delivery Problem:-
If your delivery has not arrived, please contact our Customer Service team. If you wish to return a product delivered damaged or otherwise, please refer to Our Return Policy.
Tax
The unit cost on website is including Tax.
Cut-Off Time
Our shipping cut-off time is 5 pm
MULTIPLE ADDRESSES
We can only ship to one address per transaction. If you need to ship items to multiple addresses, please place separate orders for each address.
PO BOXES & MILITARY APO/FPO ADDRESSES
We are happy to deliver to PO Boxes and Military APO/FPO addresses.
CUSTOMER SERVICE
Our customer service team is always available to help you with any questions or concerns you may have regarding your order. If you need any assistance, please contact us and we will be happy to assist you.
Thank you for choosing our store for your shopping needs. We appreciate your business and will do everything we can to ensure your complete satisfaction.